Welcome to the Support Pages

Select category on the left- hand side or call us at
telephone number (+46) 498 27 12 90, we answer the phone on
Mondays to Fridays, between 12:00 to 16:00


You can also find answers among our many questions and answers,
Here you find all the FAQ’s

Home / CUSTOMER SERVICE

FAQ

Can you shorten the bracelet on my watch?

Of course we can help with that , leave your wrist measurement together with your order on the checkout page and before we send your watch we will shorten the bracelet free of charge.

Are all the watche’s authentic?

Yes, we only sell genuine watches, from the manufacturer , with official warranty and certificate of authenticity.

Is there guarantee on the watches?

Yes, all of our watches come with the full international manufacturer’s guarantee with our official distributor’s stamp. You can purchase from us assured with the knowledge that your watch is fully guaranteed for the full period against workmanship faults.

Where is my order?

If you have not received your item within 2 working days or within the deliverytime given by the product , it's probably an item that is on backorder of one of our suppliers, and you would have received a message. If you have not received any communication on backorder , we have made a misstake and please contact us by email info@klockia.se or phone 0498 - 27 12 90 do not forget to include your order number.

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CONTACT

Klockia / Gotlands Ur AB  Österväg 1
621 45 Visby  |  Sweden 
»
 E-mail: info@klockia.se
» About us

Telephone +0046 (0)498 - 27 12 90

Hours: Mon - Thu 12:00 - 16:00

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