Delivery

We allways try to process your order as quickly as possible, if you place an order before 11:00 Monday-Friday it is normally processed the same day. If we have the product in stock you normally have it within 1-3 business days (2-4 business days with DHL) if you live in Sweden.

If you click on a product you can see the estimated delivery time for that particular product together with one of the following symbols.

We don't order goods from our suppliers every day, we try to limit it to 2 times a week. Which means that delivery time could vary a bit. Meaning that the delivery times that are stated on the website are approximate and we can not always guarantee that they are exact.

You can still order a product that we don't have in stock. It will just take more time compared to products that we have in stock ourselves.

On weekends and holidays we are closed, orders that are placed then will not be processed until the next working day.

Unfortunately it happens sometimes that products are temporarily out of stock at the suppliers or have been sold out. And since we do not have complete access to their inventory information, it is difficult to always keep the website completely updated, but we try as best we can. If any problems arise, or delays in delivery, we try to notify you as soon as we become aware of it, which we usually do via email. 

NOTE! Only you can collect your order at the Post Office! If you place an order in another persons name, only that person will be able to collect the order. There is a fee for orders that are not collected and sent back to us, for more information look under Unclaimed Consignments.

Shipping costs

Shipping is free for all products within Sweden. For purchases from abroad we have a shipping fee of 300 SEK (30 EUR) incl. VAT.

Shipping methods

We use the Swedish Post and DHL for shipping. We ship goods mostly by Recommended Post, which normally takes 1 business day in the major parts of Sweden, but certain areas takes 1 additional business day.

For some more basic and smaller goods, we use Posten Varubrev 1st class, which normally take 1 business day. If not to big, it will be delivered to your mail box (Sweden only).

Larger items, such as handbags is normally sent with DHL. Which normally takes 2-4 business days within Sweden. You can pay extra for delivery with Posten MyPack, which normally takes 1-3 business days whithin Sweden.

When we send abroad, we mostly use Recommended Post, some larger items are sent with DPD.

The delivery time abroad normally takes 1-5 days longer within EU, for non EU countries it may take about 5-10 days longer than the stated deliverytime.

Unclaimed consignments

For shipments that are not collected (unclaimed) at the Post Office, and thereby goes in return to Klockia, we charge 320 SEK + VAT to cover our expenses for transportation and administration.

Svart lastbil ikon
Vapensköld ikon
e-handel ikon
ikon tumme upp

Fast shipping   |   Always 2 year complaints right    |    Authorized store   |   Excellent on Trustpilot

CONTACT

Klockia / Gotlands Ur AB  Österväg 1
621 45 Visby  |  Sweden 
»
 E-mail: info@klockia.se
» About us

Telephone +0046 (0)498 - 27 12 90

Hours: Mon - Thu 12:00 - 16:00

LATEST PRODUCT OFFERS & TRENDS

Be first, fill in your email

FOLLOW US:

                  

DELIVERY:

Ikon dhl

PAY WITH:

klarna betalloggor

Copyright © 2003 - 2023 Gotland Ur AB, all rights reserved    |  » Sitemap   |  » Cookies